I met Brian in 1992 when I was looking to sell my home. He provided me with the information I was looking for and even though I did not engage him at the time, there were no issues when I called again in 1996. I started using his services in 1996 and have used Brian's services to purchase one home and sell three homes with the last sale being August 2015. Over the last 25 years I have continued to used Brian and recommend him to family and friends (who have also used his services) because he has always been open and upfront in his approach to marketing and selling my home. He doesn't over value your home to get your listing. Also, I have found him to be extremely knowledgeable of the Durham real estate market which allows him to value your home adequately. The three homes I have sold with Brian have all been within the range of value he initially presented. I believe Brian's best value is his guidance during the offer process. He does not pressure you to sell your home if it is not in your best interest. I believe he looks out for his client's best interest rather than trying to get a quick sale. I will continue to recommend him to family and friends. Henry & Sue
Hello Ginette and Brian,
Gary and I would like to take this opportunity to state how pleased we were with all the
work the both of you did on the sale of my Aunt's house.
You always returned our calls very quickly and were always helpful at answering any
questions we may have had.
Brian always gave us good directions on how the sale of the house was progressing
especially after those home inspections.
It was really nice that the second offer on the house went through and we were able to
sell the house quickly and for a good price at the same time.
We will gladly recommend Brian to any friends that are thinking of selling their house in
the future, as well, if we ever decide to sell our house.
Thank you again for all your assistance. It was great with no complaints what so ever.
Sandra & Gary
Brian Kondo Team Selling our home was a big & scary decision for us but The Brian Kondo Real Estate Team turned it into a good experience. Our thanks go to Brian Kondo and Mike Koson for their expertise, to Jessica Carter for an excellent job of staging our home and to Ginette Wicks who promptly returned each and every phone call and kindly reassured us all was going well. They are an exceptionally professional team who explained every step of the way in detail and made us feel comfortable with the selling process. Thanks again to all of you! Sandy & Wally
Dear Brian and Team,
We want to let you know how pleased we were with the amazing service and expertise
you provided when selling out home. Every member of your team was professional,
prompt courteous and pleasant to deal with. With our busy household it was such a relief
to know that the sale of our main assets was in such great hands.
Brian, you went above and beyond our expectations when handling the multiple offers –
we never imagined our house would sell so quickly or for such a high price! We were
also impressed that you drove over to the Buyers house late at night to finish the deal.
We felt that you were not just an agent but also our friend during our meetings and
telephone conversations.
We wish you and your team all the best in the future and we will definitely recommend
you to anyone wishing to sell or buy a home.
Sincerely,
Lisa & Scott
On behalf of myself and my partner we wanted to write a note of thanks to Richard Forget. Richard is an incredible agent who helped us find our dream home! He was knowledgeable and efficient. He was able to answer all our questions and concerns and readily available it seemed at any time. We particularly appreciate his honesty and not making us feel pressured or rushed. Being a first-time buyer I personally was afraid, however Richard set my mind at ease and thoroughly explained every step. Once we found our home Richard went right to it and worked fast and hard and made it ours! Richard, Jason, and I are most excited about the purchase of our new home! Words cannot express our gratitude to you. We certainly were in no rush as I was incredibly nervous as a first-time homeowner. You made us feel comfortable and confident without ever once making us feel pressured or rushed. When we saw this home, I just knew it was the one and because of you it became ours! You literally made my dream home a reality! Jason and Donna
Hi Brian - hope you are doing well. My wife and I would like to thank you for the gift card. We
were very happy with the service you and Mike gave us. The selling of our home went very
smoothly and we appreciated that. We would like to also thank you for your help with the
microwave issue. We are settling nicely in Norwood. Very quiet here compared to Ajax. Haven't
heard a siren since we got here. Not sure about baseball yet, you might be see me at some time.
Again thank you for your gift and great service.
Take care.
Rick and Anne
Hi Brian, Just a note to say thank you for a job well done. Prior to the listing, our suggestions and advice were spot on and were very happy that we decided to go with you as our real estate agent. Your photographer did a marvelous job and the feature sheets as well as the virtual tour on the internet were very professional and showed the house extremely well. Additional internet exposure via Kijiji and Craigslist and features in the Ajax News Advertiser ensured wide coverage. The regular feedback on the showings kept us current on progress, and were much appreciated. The final proof of the pudding was that we had a firm offer within a week of the listing and were able to settle on a figure that was just 5% off the listed price. So, thank you again, I’d be happy to recommend you to anyone looking to buy or sell their property. With kind regards, Guy
Dear Brian, Thank you so much for the wonderful experience we had while purchasing our new home. Our time spent with Jeanette was a please to say the least. I was very specific in what I wanted in a home and she was always there to take us to look at houses. Trust me, we looked at a lot! Jeanette was a very professional person with a lovely demeanor and compassion for people. She was very informative while I asked questions and she went above and beyond to try and met our needs. Certainly I would recommend your team to any of my friends and my husband’s employees when they are ready to purchase a home. Thank you very much! Imad & Wendy
I couldn’t be happier with my choice to pick the Brian Kondo team to sell my property. Brian was extremely professional to deal with and is very passionate about his job. His real estate knowledge is vastly superior to any other agent I used in the past. The Brian Kondo Team managed to sell my property at 99% of asking in 5 days without an open house. Amazing result considering the current real estate market! I was very selective at the beginning but extremely happy with my choice. I would recommend the Brian Kondo Team to anyone thinking of selling or buying a property. Cheers. Gil
In this day to day ever changing and unpredictable Real Estate market Brian Kondo managed to pull off a miracle, our home is sold! We are pleased with everything, especially the price we got! We are beyond pleased with Brian's services, he knows the Real Estate business and can meet any challenge thrown at him. His many years of experience and ability to deal professionally with everyone in the business makes him the best choice if you are buying or selling your home. I am so glad we put our trust in Brian, his hard work meant we could sit back and just let him do his thing. Brian kept us up to date all the time and his positive and encouraging ways got us through this tough market. I do not hesitate to recommend Brian and his Team. Special mention to Ginette, his Assistant who is the perfect back up for Brian's business. Thanks Brian! Linda
We had the unenviable task of selling our home during this pandemic and luckily for us we chose Brian Kondo and his team to get the job done. We could not have been more pleased with the result. We chose Brian first and foremost for his professionalism and negotiating skills. Brian’s knowledge and real estate experience far exceeded our expectations and his sense of humour during this stressful time really helped reduce our anxiety and stress levels. Brian also has an awesome team, from Emma and his staff in the office who scheduled the showings, to his assistant Ginette, who took care of the details. Obviously, it goes without saying that we would highly recommend Brian and His team to get the job done. The house sold quickly despite the pandemic and market uncertainty and for almost 100% of our asking price! Tom and Linda
Dear Brian, I would like to take this opportunity to thank yourself and the rest of your team for the outstanding job you did in selling my late father’s house. In particular, I was very impressed with your internet usage and new technology in the selling process. Your office communicated with me on a regular basis with reports of< who and when appointments were made as well as updating me on your advertising initiatives. Your written follow-up with other agents who showed the house was also excellent. The only fault was that other agents need to buy into this method of communication. I truly believe, Brian, that you and your staff are leaders in the real estate industry, and I would not hesitate to recommend your team to anyone. Please feel free to use me as a reference anytime. Again, thank you! Mike
Hi Brian/Ginette. It was a pleasure working with both of you and your team during the sale of our condo. You’re both professional, extremely accommodating, easy to work with and completed the sale quickly as promised. We will be sure to use you for any future real estate purchases or sales and will also recommend you to both our family and friends.
Garvin
Hi Brian, I would just like to thank you and your team for doing a great job. The team you’ve assembled and the marketing infrastructure you have in place is fabulous. I believe my home was on the market for a little over 2 weeks. Considering all the obstacles in my way (i.e my subdivision’s challenges with the builder and a development with a marked reputation), you managed to find a buyer for my property and secured a selling price far above both our expectations. Fast and concise communications made this entire selling process painless. Job well done! Gio
I have known Brian Kondo for close to two decades. I met him while playing on tournament ball teams. He has always been a person of solid character, approachable, generous with his time and a great human resource of useful information. Brian came to know my wife through traveling to ball tournaments with our spouses. Both my wife and I knew that Brian was involved in selling restate. When my wife passed away this year, I turned to Brian to help me with the selling of my home. Brian was very sensitive to my emotional state and he was also aware that it was my wife who took care of the day to day practical running of a home. I informed him that my lack of working knowledge in buying and selling my home would put the onus on him to help walk me through the needed steps in home buying/selling, including obtaining a lawyer, a banker and how to be organized with the paper work and in making and keeping appointments. I did not have any conception of the value of my home on the buyer’s real estate market. Brian brought to my home relevant and up to date charts and data with information on the sales of condos in my building and in similar buildings around the city. This Brian did and he also enlisted his team to assist me. The end result was that Brian listed my home on the market and within five working days he was able to sell my home at $50,000 above our asking price and what the market was supporting at that time. Moreover, I did not inform Brian that I did not have a realtor to help me buy my new home in another area of the province. Brian became very helpful to me when he found out that I purchased my new home but that I was uniformed or unaware of my obligations and responsibilities that went along with that. He began to coach me on following up with the Tarion requirements, as well as, to ensure that I had secured bridge financing through my mortgage lender for the brief period required, that I informed the city of Toronto of the changes to my property taxes, researched for a moving company and that I had kept my lawyers informed of my business actions regarding the buying and selling of my property. Brian phoned me two to three times in a day to make sure I met my timelines and commitments and he graciously took countless phone calls from me when I needed re-assurance and clarifications on documents the builder was sending me and that I had contacted all of the utilities companies necessary. This Brian did on his own time and without financial compensation. Not once did Brian ever show any impatience, or frustration with me for my lack of practicality and knowledge of the business world. The points that I have made here only scrape the surface of letting the reader know of all the help and support that Brian Kondo and his team have provided and shown me during this process. I know that I am very fortunate to have had the services of Brian and his team. My wife would have been pleased beyond compare with Brian's professionalism and compassion – two qualities that are not always found together in business. Sincerely, Tony
I couldn't be happier with my choice to pick the Brian Kondo Team to sell my property. Brian was extremely professional to deal with and is very passionate about his job. His real estate knowledge is vastly superior to any other agent I have used in the past.
The Brian Kondo Team managed to sell my property at 99% of asking in 5 days without an open house. Amazing result considering the current real estate market!
I was very selective at the beginning but extremely happy with my choice. I would recommend the Brian Kondo Team to anyone thinking of selling or buying a property.
I met Brian in 1992 when I was looking to sell my home. He provided me with the information I was looking for and even though I did not engage him at the time, there were no issues when I called again in 1996. I started using his services in 1996 and have used Brian's services to purchase one home and sell three homes with the last sale being August 2015. Over the last 25 years I have continued to use Brian and recommend him to family and friends (who have also used his services) because he has always been open and upfront in his approach to marketing and selling my home. He doesn't over value your home to get your listing. Also, I have found him to be extremely knowledgeable of the Durham real estate market which allows him to value your home adequately. The three homes I have sold with Brian have all been within the range of value he initially presented. I believe Brian's best value is his guidance during the offer process. He does not pressure you to sell your home if it is not in your best interest. I believe he looks out for his client's best interest rather than trying to get a quick sale. I will continue to recommend him to family and friends.
We are in receipt of your letter with the complete update on the sale of our home. I am amazed that every conversation was tracked and recorded. I am very impressed with the level of detail. Both Tom and I will be pleased to recommend you and your team to anyone we know that may be considering a move and/or looking for a home to purchase. As well, we are happy to provide a reference to anyone that you solicit for potential business. As per the level of service we experienced from you, we can only say that you are a leader in this industry and you proved yourself to both of us throughout the process of selling our home. We appreciate that you are honest, you present facts to educate us, you manage an exceptional team that supports you who are very knowledgeable and responsive. You provided us with sound advice and were the "voice of reason" and calming in your approach. You are faithful to return calls and in updating us every step in the process. Communication is key when you are dealing with the largest purchase and sale of your life. Brian, your long history of experience in the business serves you well and you certainly exceeded our expectations with your level of service. Compliments to your reception team who are competent, responsive and always pleasant. They provided caring support throughout the entire process. The updates provided by Theresa were always appreciated and she was religious in updating us with her findings in our neighbourhood to keep us well informed. I/We have yet to work with a real estate representative that is so informative, goes the extra mile with all the detailed reporting and facts and who did not pressure our decisions but rather supported them and took a chance in listing a home well above the average sale in the area for a similar property. You told us it was worth the 50/50 gamble! Thank you Brian. We cannot say enough good things about our experience dealing with you and your team.
October 2012
Hi Brian - as you can imagine, the decision to sell our home in such a prime location was a very difficult one for us to make. We have loved living in Ajax and will have very special & lasting memories of our time on Lake Driveway West. We so appreciate your integrity and reasonable attitude throughout the entire sales process and during the preparation phase. We were particularly apreciative of your connecting us with Jessica and the all-inclusive design/renovation services she offers. We were well aware that the house needed some work and the entire process couldn't have been easier for us when we live at such a great distance. The results are lovely and we are more than a little jealous that we will be unable to enjoy living with the new look.
Thank you too for taking the 12-hour time difference you had to deal with in communicating with us in stride. We are aware that such complicating factors presented an extra challenge to the sale of our property and we will certainly be sure to let people know that you have risen to the challenge beyond our expectations.
We have no hesitation in recommending you to any vendors. We found your insight, advice and help to be invaluable throughout our sale. You and your team maintained a professionalism that we have not experienced before in our dealings with Realtors. Thank you.
July 2012 Hi Brian - thank you for your message yesterday and following up with us. We had a great experience with Janette Smith. We have to tell you, we had contacted a sales agent that was referred by a good friend and the experience was not so good. We just didn't "click" with this person. Janette was a breath of fresh air. She made us feel comfortable and she was very knowledgeable. Thank you for matching us with the perfect sales agent. We are confident that we will find our perfect home with Janette's help.
July 2012
We would like to take this opportunity to thank you once again for a job well done! Your recommendations and professionalism have made this sale process a lot easier than we thought it would be. We think a lot of credit should also go out to your team of experts, notably Janet, Jessica the staging consultant, and the photographer. they have proved to be valuable assets and contributed immensely to the successful sale of our house. Also, thanks to your referral, we have recently decided to hire the mover you recommended.
We would certainly be glad to refer you to anyone who requires real estate expertise.
May, 2012 Today the closing deal was carried out successfully without any glitches. It's amazing that within a month and half it went through all phases - first office visit, listing, offer, acceptance and closing. A few years ago we tried to sell this property without any significant results, only leaving us with a bad taste in our mouth once with no offer after a half year and the other with a last-minute botched Offer. This time we had to decide which real estate agent to represent us and that was the most important before we began. We had 3 options: 1. an agent who has many listings in the area where the property is located (Clarington) 2. An agent whose offices are in that area 3. An agent whose office is in Ajax and whose name is posted often on the sale sign. We are very glad that we chose you as an agent whose methods of handling business are completely different than our previous agents. Thank you so much again.
Hi Brian - Just a note to say thank you for a job well done. Prior to the listing, your suggestions and advice were spot-on and we're very glad indeed that we decided to go with you as our Sales agent. Your photographer did a marvellous job and the feature sheets as well as the virtual tour on the internet were very professional and showed the house extremely well. Additional internet exposure via Kijiji and Craigslist and features in the Ajax News Advertiser ensured wide coverage.
The regular feedbacks on the showings and internet hits kept us current on progress, and was much appreciated. The final proof of the pudding was that we had a firm offer within a week of the listing and were able to settle on a figure that was just 5% off the listed price.
So, thank you again. I'd be happy to recommend you to anyone looking to buy or sell their property.
April 23, 2010 Dear Brian: We have been very pleased with your team from back in the Fall when Theresa faithfully sent us appropriate emails trying to find us a home and Kelly took us to a couple. Regarding the sale of the house, your ability to "test the market" certainly provided to be accurate and was well-supported by other agents during showings. We always felt you knew what you were doing, explained the process well and you and your team kept us well-informed, updated, were empathetic, and made it easy to communicate. We very much appreciate the Marketing Service Report you sent as well. Your and your staff's dedication and professionalism were evident throughout and we would highly recommend you.
April, 2010
Brian Kondo is A-1 Plus in real estate sales. When I listed my home for sale with Brian, he presented a sales plan which I was amazed at. To say he knows real estate is putting it mildly. Any one wanting to sell their home should list with Brian - he knows his stuff. His staff of Theresa and Janet are they very best to deal with - efficient and nice. A high degree of service is their minimum standard. I would highly recommend Brian, Theresa and Janet for any home sale.
March, 2010 First we would like to thank you so much for the work you did during the sale of our home. We are very happy with the work you did, because for us it is more than a house, it is our home where our 3 children grew up. You were friendly, professional and made the sale a lot easier for us. We also would like to thank Janet for answering our questions, but mostly for being such a friendly person. You can definitely add us to your list of references. We would be happy to let others know ho well you represented us. We will highly recommend you to anybody who needs real estate services. Thanks again.
December, 2009
We will be pleased to recommend you and your team to anyone we know that may be considering a move and/or looking for a home to purchase.
As per the level of service we experienced we can only say that you are a leader in this industry. You proved yourself to us throughout the process of selling our home. We appreciate that you are honest, presenting facts to educate us and you manage a team that supports you and who are very knowledgeable and responsive. You provided us with sound advice and were the "voice of reason" and calming in your approach.
Your backroom team, Theresa and Janet, are exceptional. They provided caring support throughout the entire process. We have yet work with an agent that is so informative and goes the extra mile, and did not pressure our decisions but rather supported them. We cannot say enough good things about our experience dealing with you.
April, 2009
It was my extreme good fortune to have Janette Friesen as my real estate agent for my recent purchase in Bowmanville. I would sincerely recommend her service to any prospective clients. Janette assisted me with professional advice throughout my purchase. I also sought her advice for the home I was selling in my area although I had a real estate agent already. Her advice was much better than what I had been receiving.
Janette was either immediately available for my phone calls or returned them shortly after. It seemed to me that she was available 24/7! I am very happy with all aspects of dealing with her. Janette is a true professional in her field of real estate.
September 2009 Hello, I am thrilled with your team's service! I never expected a quick sale nor a great price. My regular realtor retired last year and this forced me to gamble with a "new" realtor. When Brian came to my home he was very friendly, thoughtful (he took his shoes off!), prepared and genuinely interested in helping me. After our first meeting I knew he was the right realtor sell my home. I have already recommended the team to a couple thinking of selling their home. When I'm ready to buy in the next year, I'll definitely call Brian Kondo's team. Thank you, thank you for a wonderful experience.
September 2008 Dear Brian: How fortunate for me that you were recommended when I made the decision to put my house up for sale. Not having much experience I was a little ill at ease with the whole procedure. However, let me be very clear - I needn't have been. For our initial meeting you came prepared with all the material I needed to immediately erase any doubts I may have had. I felt confident and ready to move ahead. Your office personnel were also very helpful and caring. I really can't say enough about the whole procedure. So Brian, let me say thank you so much for your professional approach which made the whole experience so much easier for me. It will be my pleasure to recommend your services to my family and friends.
September 2008
I would like to take this opportunity to respond to your request for feedback.
I can honestly say we were overwhelmed with the action your team put towards selling our townhouse. We certainly care for our home and with all that your team did, we felt very positive showing it.
Again, compliments to you and your team for their dedication. It is certainly obvious.
August 2008 We were debating between Brian and another agent we had dealt with for previous real estate transactions and we felt very torn. We finally decided to go ahead with Brian because of his proven track record and our initial meeting with him. He never pressured us to choose him and that was very appreciated. From the very beginning you were all tremendously helpful. I had great chats with Janet whenever I wasn't sure about something. All of Brian's suggestions proved to get us what we wanted. As for the actual transaction, we have never seen a better negotiator than Brian. He guided us so that we truly got what we wanted. He made sure that we would have no remorse, no after thoughts and that we weren't settling for an "ok" offer when we could get an offer that we would be happy with. He made sure that the deal respected what we wanted from our original discussion with him. His team took great care of all the paperwork and follow ups efficiently and quickly. Thanks to all of you once again and take care!
August 2008
We want to let you know how pleased we were with the amazing service and expertise you provided when selling our home. Every member of your team was professional, prompt, courteous and pleasant to deal with. With our busy household it was such a relief to know that the sale of our main asset was in such great hands. Brian, you went above and beyond our expectations when handling the multiple offers - we never imagined our house would sell so quickly or for such a high price! We felt that you were not just our agent but also our friend during our meetings and telephone conversations. We wish you and your family all the best in the future and we will definitely recommend you to anyone wishing to sell or buy a home!
August 2008
I would like to take this opportunity to thank yourself and the rest of your Team for the outstanding job you did in selling my late father's house. In particular, I was very impressed with your internet usage and new technology in the selling process. Your office communicated with me on a regular basis with reports of who and when appointments were made as well as up-dating me on your advertising initiatives. Your written follow up with other agents who were showing the house was also excellent. I truly believe Brian, that you and your staff are leaders in the real estate industry and I would not hesitate to recommend your Team to anyone. Please feel free to use me as a reference anytime. Again, thank you.
February 2008
Brian and his team did an amazing job on selling our home, which had a little bit of a saga attached to it. We had been in touch with Brian since the middle of 2006, when we bought a new home. Since then, Brian was very diligent in sending us monthly newsletters and following up with us periodically on when we had planned to list it. Unfortunately, we could not list the home with Brian in August 2007. It took us about 3 months to sell our home through another agent. However, as luck would have it, the buyer could not close the deal, which we found out two hours before we were supposed to move.
With the pressure of now carrying two homes, the only name that came to mind was Brian's. Brian came over immediately to respond to our urgent requirements and allowed us plenty of flexibility in terms of a list price, list date and pictures to put on the website. It was really refreshing to see Brian's enthusiasm and his team's perseverance in following up on the minutest details. Brian's hard work and his experience really paid off, as, to our pleasant surprise we sold our home within 6 days of listing. This was like getting over a nightmare in a jiffy, considering the trying times we had to go through over a one-month period.
Brian certainly deserves our appreciation, gratitude and future referrals from family and friends. It goes without saying that Brian Kondo is the Number 1 Selling Agent in the Durham region. Thank you, Brian.
December 2007 Hey Brian, You can definitely add my name to your list of references as I as was very happy with you and your team in helping us in selling my mom's home. My mom is not one to give compliments very easily but she was very satisfied in the way things ended. You were very honest and up front with everything which is not something you find often today. Theresa was also great to deal with as well as the others in your team. Keep up the good work and I would certainly use you and your team again and will refer you to any friends and family in the future. Cheers!
August 2007
Dear Brian:
I take great pleasure in thanking you and your team for rendering such excellent services in selling my home. I have no hesitation making referrals to you. I was very satisfied with the way the business was conducted. It was informative and prompt, and that is what I appreciate and admire about you and your team.
Once again Brian, I want to thank you and your team for all the effort and patience put into the sale of my home.
I would like to thank you and our team for the excellent work you did in selling my home. There was never a moment that I questioned my decision to list with you.
As you know, when I called you for an opinion of value for my property, I was not planning to list with you. After listening to all the things that you offer to your clients and seeing your commitment to excellence, I was convinced that you were the person to market my home. Every single detail was handled professionally and with enthusiasm. Nothing went by the wayside and no promise was left unfulfilled. Your team in friendly and fully involved in the business. I especially liked the top-notched photography, websites and feedback from potential buyers. I also appreciate the fact that you were not looking for a quick sale, but you were dedicated and skillful at getting the best possible deal. You enjoy what you do and it shows! It truly has been a pleasure to work with you.